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Telecommunications Service means service of any description provided by means of any transmission, reception of signals by wire, radio, optical, or other electromagnetic

Regulatory Administration

To generate and administer Licenses/Authorizations for approved services. To set up and enforce standards for communications and ICT Systems. To validate services and verify tariffs where necessary.

Complaints Process

Predatory marketing and unfair services, Inflated or unexplained post-paid billing charges, Malpractices in pre-paid charges, Scratch-card and voucher failures...

Legal & License

The Commission operates a technology neutral licensing regime and has issued the following licences: Second Generation Licence for Mobile Telecommunications - 2G


Monthly Quality of Service Key Performance Indicator (KPI) Analysis Report.

Online Applications

Online applications are programmes, like ones you would use on your computer such as paint or word, that operate online on a website. Online applications may also be referred to by other names like SaaS or ‘Software as a Service‘ All NATCOM applications can be found here.

Upcoming Event

National Telecommunications Commission celebrates World Telecommunication & Information Society Day, 17 May 2020
Theme: "Connect 2030: ICTs for the Sustainable Development Goals (SDGs)" Let us all join forces to beat this Coronavirus. Stay safe, save lives

Annual Report

This Annual Report outlines the corporate activities of the Commission particularly telecommunications operators and the public sector in an accountable and transparent manner. Although it is a statutory obligation of the Commission to prepare an annual report, this Report is the first in seven (7) years that is being prepared and published.

Manage and Assign the national Spectrum
Encourage fair competition and investment in the sector
Enforce SIM / UIM Card Registration Regulations
Fight against SIM Box Fraud
Support Universal Access to telecommunications services

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